- GENERAL TERMS AND CONDITIONS
The website www.zinas.gr includes an online store, which is the online presence of the company under the name “PANOS ZINAS” and the trade name “ZINAS” and “CINEMA”. The head office of the company is located in Mykonos CASTRO FANARI and the branch office is located in LEOPHOROS POSEIDONOS 6, KALLITHEA ATTICA.
“PANOS Zinas” strives to provide a first class customer service on a daily basis. The present online store is intended for all internet users who wish not only to receive immediate information about the company’s products but also to complete a purchase through the online store, through online remote ordering, provided the company has sufficient stock. “PANOS Zinas” attaches importance to prompt and satisfactory customer service, constantly operating in a responsible manner in the course of its business activity and cultivating trust between the company and its customers. These terms and conditions fully comply with the applicable European and Greek legislation. Users acknowledge the company’s right to modify any provisions of these terms to the extent that such modification will not affect the legally binding obligations of any of the parties nor affect any default situations. Site users acknowledge that they have read these terms, agree with them and undertake to comply with them. We believe we have an obligation to keep our customers informed and safe at all times. For this reason, we would like to inform our e-shop customers of the following issues:
- PROTECTION OF PERSONAL DATA
To carry out any transaction through the e-shop “PANOS ZINAS ZINASGROUP” and to place any order for the company’s products, you will be asked to provide some personal data. When you place an order, you will be asked to provide your full name and surname, the address for delivery of the products, your landline telephone number (or any telephone number you specify), your email address and if you choose to use your credit/debit card as a method of payment, you will be asked to provide your card number, expiry date and your 3-digit card security code. Our company processes this data in accordance with Article 7A par. 1 (b) of Law 2472/1997, in order to complete the order of our customers and in no way do we disclose, publish or sell this data to third parties, unless legal proceedings are initiated to remove the confidentiality. (Law 2225/1994) or in accordance with other obligations arising from the national implementation of Directive 24/2006. Your personal data will be disclosed to the competent bank (i.e. credit card number) and will be DELETED from our database immediately after the completion of your order, thus ensuring a higher level of security.
- SECURITY PROTOCOLS
The zinasgroup.com website uses secure online transactions. All credit card details are encrypted so that they cannot be read or changed when transferred over the Internet.
- ITEMS SOLD
Product features and other details are available online and you can find any relevant information by following the search guide provided on our website and clicking on the name of the relevant product.
- PRODUCT ORDERING AND CONSUMER PROTECTION
Placing an order through the e-shop means that you enter into a distance selling agreement, which is governed by the legal framework of Law 2251/1994, as amended. You may enter into a valid order through our online store provided that you are a legally competent person under the Greek Civil Code (i.e. if you are eighteen years of age or older and are not under legal guardianship in relation to the conclusion of sales agreements). Representatives of legal entities may also place orders. Our company reserves the right to reclaim from supervisors or guardians any order placed by legally incompetent persons.
ORDERING PROCESS THROUGH OUR E-SHOP:
- You must fill in the special form with the necessary information to conclude the sales agreement
- You must also unconditionally accept the terms of the sales agreement and the terms of use by clicking on the “ACCEPT” button as displayed online to all users of our website.
- To facilitate payment for those who wish to purchase products from our online store, www.zinasgroup.com offers the following payment methods:
- By charging you via debit or credit card. The credit card is charged on the date of the start of the shipping process. Our website, www.zinasgroup.com , has taken all necessary precautions regarding the security of your credit card transactions and all credit and debit card holders are subject to a validity check.
- Bank deposit. Your order will be shipped as soon as the money appears in our bank account.
It is important that you provide a telephone number and a valid email address.
- Before completing the order, our company informs consumers through our website about the identity and address of the suppliers, the essential characteristics of the product, the price, quantity, transport costs, payment method, delivery method, duration and price of the offer, if any, and the right of withdrawal.
By sending the order form, consumers receive an electronic copy of their order which they can save. All prices shown in the relevant catalogues of each product include VAT (24%) www.zinasgroup.com reserves the right to change prices without notice to consumers.
NOTE: Customers outside the EU are subject to any charges that may arise from exchange rate differences, customs clearance, etc., for which our company is not responsible.
